washer pumps out water but no spin, clothes come out sopping wet reguadless of cycle selected.

ApplianceWhirlpool Washer

ModelLSQ9030PQ1

Level of DifficultyA Bit Difficult

Time to do repair1- 2 hours

Age of Appliance1 - 4 years

Tools Pliers
Screw drivers
Socket set

Phillip From Bremerton, WA

Apr 12, 2011

0 out of 1 people found this instruction helpful

I am not going to bore you with all the details, But i highly recommend watching the "how to" video on this website. There is not an exact video for how to replace the "Direct Drive, Washer Basket Drive W/Clutch" but the video on how to replace the clutch assembly takes you through all the same steps since you have to take the basket drive out anyway.
Ok...so for the diagnosis well i originally thought it was the direct drive coupler based on what i read here and other places, wrong but good thing to check. Turns out when i took the washer apart I found there was a light yellow oily film slung all over the inside of the washer cabinet so i knew it was something else. at first I thought it was just the clutch but after consulting a repair tech. he pointed me in the right direction. He said i was close and yes i needed to replace the clutch but that would not solve the problem. The oil that leaked from the direct basket drive seal(s) is what caused the clutch to fail.
So if your washer isn't spinning or not spinning enough to get your clothes dry and you pull the washer cabinet off and find an oily residue all over the inside you will need to replace the whole direct basket drive assembly. Took me 1-2 hours but that is mostly just getting my washer out of the tight little room its in so i had room to work on it. Pay attention to the order you take things apart and their orientation too. Also note the color of the spring that comes off the clutch and brake and make sure you put the correct colored new springs on the new assembly.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Direct Drive Motor Coupling

Part Number: PS1485646

$11.77
In Stock