Would not spin but motor worked

I followed your remarkable and detailed installation video and read comments from other readers and have to tell you could not have done it without you.After a few steps I removed the motor and the direct drive coupling was broken on one end just like it was suggested.I ordered it from you(delivered in 1 day)replaced it and put back together and that's it. It was that easy. This is a GREAT web site and plan on coming back often, THANKS AGAIN!