Turntable won't move, no heat -but light and fan ok.

ApplianceGeneral Electric Microwave

Modeljkp85

Level of DifficultyA Bit Difficult

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Screw drivers

Sean From San Jose, CA

Nov 26, 2007

16 out of 18 people found this instruction helpful

Remove the 2 Torx-15 screws at left of control panel. Work the control panel out by pulling slightly to the left first - it is engaged to the slotted holes to the right.

Remove the door's upper switch by lifting the tab and pulling out the switch carefully. To install the new switch, you may have to remove 2 philips screws holding the plastic assembly where the switches are mounted to the metal frame.

Diagrams on the website are misleading b/c the switch shown up on top of the other 2 switches is the switch w/ the NC (upper) terminal while you'll need the NO (lower) terminal for this repair (symptoms are: turntable won't move, no heat -but light and fan ok). I should have called before ordering the part (had to pay shipping twice)...

Once I got the right part, it works just like before.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Secondary Door Switch

Part Number: PS237421

$19.43
In Stock