Level of DifficultyReally easy
Time to do repair15 - 30 mins
Age of ApplianceMore than 10 years
Terri From Long Beach, CA
Apr 02, 2011
1 out of 2 people found this instruction helpful
My top agitator didn't turn much during the wash cycle, but would turn rather freely by hand. I watched the video (Steve's). When I removed the fabric softener cup I could see that the dogs' "teeth" were worn off. That was the problem. I ordered the dogs (under $20, shipped). I borrowed an extension for my socket set, and that's all I needed.
Hint: I rinsed the cap-and-seal assembly with warm water to loosen the soap/softener that had stuck it in place, dried it, then I removed it just by pulling it up. The bolt was pretty tight and I had to hold the lower agitator in place while loosening the bolt. My washer differed slightly from the one in the video: the retainer for the dogs was under the top agitator so lining everything up after replacing the dogs was a little trickier, but still no big deal. The repair took about 15 minutes. I'm a do-it-yourself woman, but I'd never repaired the washer before. The video was very helpful.
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Part Number: PS388034