Freezer was cold but refrigerator was hot

ApplianceGeneral Electric Refrigerator


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Nutdriver
Screw drivers

James From Austin, TX

Mar 31, 2011

7 out of 7 people found this instruction helpful

After diagnosis though Part Select I determined it must be the defrost heater. I took the panel off on the inside of the back wall of the freezer and used a hair dryer to thaw the ice buildup. I found the bottom element was burned out. I ordered the defrost heater kit and the defrost timer in case that was faulty too. Parts arrived next day. I installed the heater kit and replaced the panel. Then took off the plastic cover inside the refrigerator. One screw near the top of the metal box allows you to remove it to get to the defrost timer.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Heater with Thermostat

Part Number: PS303933

In Stock

Defrost Timer

Part Number: PS310858

In Stock