ApplianceGeneral Electric Microwave
Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of Appliance1 - 4 years
Jean From Woodland Hills, CA
Mar 28, 2011
5 out of 5 people found this instruction helpful
I checked out the two posts here. The one that said that the Plexiglass and Stainless Steel snapped off as one unit didn't work for me. Tried gently to pry stainless trim but it didn't want to budge and I didn't want to force it.
The second advice about using a thin knife to run down behind the Plexiglass worked.There is some kind of adhesive that stays sticky that is right at the opening edge of the door so you just have to gently break through the stickiness seal. As noted, you can bend the panel out in the middle, grab it, and slide it out toward you.
Take the protective coating off the front of the replacement part and slide it in, bending it slightly in the middle so that, when it is fully in, you can push it against the sticky part to hold it in place.
This was real easy.
The hardest part was getting the part delivered without it getting scratched. It has a protective film on the front, but nothing protects the back and the Shipping Department insists on sending it out with nothing to protect the back from the bouncing around it gets in its oversized cardboard box. (no bubble wrap, no wrapping plastic, no peanuts).
The first one arrived with the back heavily scratched. The second try (I explained the problem but the second was shipped exactly the same way as the first) had only a couple of abrasions on the back so I settled for it.
Customer Service is excellent but someone should tell Shipping not to send out Plexiglass sheets without protecting both sides.
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Part Number: PS955609