Door right-side torsion spring snapped.

ApplianceKitchenAid Microwave


Level of DifficultyA Bit Difficult

Time to do repair15 - 30 mins

Age of Appliance1 - 4 years

Tools Pliers
Screw drivers

Michael From Austin, TX

Mar 25, 2011

12 out of 16 people found this instruction helpful

The KitchenAid stainless steel microwave model appears to be a bit different from other install instructions posted:

1) Removing the two inside-door screws will completely release the fairly heavy exterior door panel from two holding clips at the bottom of the door unit. So BE PREPARED and HOLD THE DOOR HANDLE while removing the two screws or panel will crash to the floor. Fortunately I did. Consider help to hold and "catch" the exterior door panel.
2) The inside-door (which the exterior door is attached to) has a plastic frame that needs to be removed to gain access to the springs. However, removing the two screws holding the plastic frame located in the bottom-edge of the inside-door required removing stainless steel framing around the sides and bottom of the MW unit. This additional SS framing around my microwave/oven combo might be the result of a custom cabinet install.
3) Inserting the spring (torque tension rod) was a bit tricky using screw driver and needle nose plyers to hold and twist both ends into place. Again, a second set of hands might help. At this point, the door spring action feels too strong but when re-installed, the weight of the exterior door will normalize this.
4) Re-install plastic frame, SS cabinet framing if applicable, exterior door centered onto holding clips, and you should be finished. Check that two screws in step # 1 holding exterior door are tight without stripping to ensure your repair job doesn't result in the exterior door crashing to the floor following normal use.
5) In all, the spring cost $45 w/tax and 3-day delivery and the repair time was about 30 minutes vs. repair estimates starting at $129.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Torsion Spring - Right Side

Part Number: PS374932

In Stock