Dryer not heating

ApplianceWhirlpool Dryer

ModelGEW9868KL0

Level of DifficultyA Bit Difficult

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Screw drivers
Socket set

Wesley From Boyds, MD

Mar 10, 2011

121 out of 139 people found this instruction helpful

Our dryer is 8 years old and had been slowly taking longer and longer to dry clothes, to the point that I was ready to purchase a new one. When the dryer stopped heating completely, I removed the bottom panel and found that the heating element was no longer working. I checked online and found this website. The top two recommended fixes for this issue was to replace the heating element and/or thermal cut-off kit (two sensors). I chose to purchase both, delivered to me very quickly (two days). I figured for $80 you can't go wrong. Here's the procedure I followed:

On my particular model, the back does NOT come off and all of my repairs had to be made via the front, bottom panel.

(1) disconnected 6 wires (3 pairs) from the heating element and two thermal sensors
(2) removed entire heating element 'sleeve" which contained both the heating element AND the two sensors. The space is way too tight to try and do this any other way (and I highly recommend this method to save a ton of time and frustration.)
(3) vaccummed out the entire inside of the dryer, clearing all lint and debris, including tons of lint creating a blockage, thus slowing the ability to dry over the years
(4) replaced sensors and heating element
(5) installed heating element & Thermal sensors back inside and reconnected all wires
(6) tested dryer to ensure that heating element lit up and produced heat - it worked beautifully!

Besides fixing the heating issue, cleaning out the clogged lint pipe at the back of the dryer and wall have made the old dryer new again. It's working better than ever!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Thermal Cut-Off Kit

Part Number: PS334278

$32.57
In Stock

Heating Element - 240V 5200W

Part Number: PS344597

$57.07
In Stock