2 shocks and one spring broke

ApplianceKenmore Washer


Level of DifficultyEasy

Time to do repair1- 2 hours

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

Don From campbell, CA

Mar 08, 2011

3 out of 4 people found this instruction helpful

repair wasn't too difficult, hardest was raising the drum to engage the springs.

Steps I took:

remove the rear and front (bottom) covers. To remove the rear cover, I went ahead and took the hoses off. The bottom cover needs a good tug once the two screws are removed.

Once both covers were off, it was obvious what had to be replaced.
Pushing the notch on the shocks, removed both top and bottom pieces. Then I used books to lift the drum so that i could attach the new springs. Removed the books, installed the shocks from the top to the bottom.

Went ahead and removed the coin drop, cleaned it out, and reattached. Ran the washer two cycles to confirm the vibrations were gone. Loaded it up with towels (seemed to cause the worst vibs) and it was quiet.

Re-installed the covers and that was it.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Single Spring with Insulators

Part Number: PS735645

In Stock

Shock Absorber Kit (Now subbed to Shock Absorber Kit)

Part Number: PS3508101

In Stock