ApplianceGeneral Electric Microwave
Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of Appliance1 - 4 years
We purchased our Microhood oven about 4 years ago along with the extended warranty package offered thru home depot. Within one year, the problems began. Each year the secondary switch would go bad rendering the microwave useless. If you have 3 small children like we do, you tend to use it a lot. We sure take the microwave for granted.
Each time G.E. would fix the problem at no charge. Ths time - the warranty had expired and GE wanted to charge us $80.00 for service call plus parts and labor. We estimated the cost to run at least $150.00 or more.
To top it all off, GE was going to have a service tech avail for over 2 weeks. This is poor customer service and completely unaccceptable.
Because this was a recurring problem, I figured it was the same part that had being going bad since we purchased the appliance. I decided to order the part "secondary switch" myself and attempt to fix the microwave on my own.
I ordered the part last Tuesday, the part arrived last Friday. Within 10 minutes I had the microwave apart, replaced the part and had the microwave back in working order.
PartSelect saved me over $100.00.
We are very satified with PartsSelect, I would recommend them to anyone