Refrigerator and freezer compartments were not getting cold enough. Frost was building up on the back of the freezer compartment.

ApplianceGeneral Electric Refrigerator


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers

Michael From Cincinnati, OH

Feb 01, 2011

22 out of 24 people found this instruction helpful

Tried manually defrosting several times and the unit would work for a couple of weeks and then get frosted over again.
Using this web site I easily found and identified the parts I needed. I ordered both the heating element and the heater thermostat (If I am going to take apart the unit I only want to do it once). Both parts arrived very quickly and were exact replacements for the parts in the unit.
I removed the ice maker by loosening two screws and unplugging the cable. The top part with the light came down by removing two screws. The vent at the back slid up and was removed. The back panel was removed by removing two screws. I could now access the evaporator coil.
The evaporator coil was removed by removing two screws. The old heater element was on the bottom of the evaporator coil and the heater thermostat was on the upper right of the coil.
I disconnected the wire at each end of the heater element. I removed the retaining clip at the bottom center of the coil. The heater element was removed by bending a tab at each end of the element and then sliding it down.
I unclipped the thermostat from the coil and snaked the wires around the coil to the front so I could work on them easier. I cut the thermostat wires, stripped the ends, connected the new thermostat matching the wire colors, soldered both connections and sealed with some liquid electrical tape. I then snaked the wires behind the coil and snapped the thermostat onto the coil.
The heating element slid up into the bottom of the coil and I bent the tabs back into place and reinstalled the retaining clip. I reconnected the wires to the element.
Putting everything back together was a few more minutes.
Total repair time was about 4 hours from starting to empty the freezer to when I turned the unit back on. By far the longest activity was defrosting. The actual repair itself was about half an hour. Emptying, defrosting and cleaning up were the other 3 and a half hours.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Heater

Part Number: PS303768

In Stock

Defrost Thermostat

Part Number: PS1017716

In Stock