The upper agitator was not working. The cogs were worn down.

ApplianceKenmore Washer


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Screw drivers
Socket set

Ryan From Greenfield, MA

Jan 19, 2011

20 out of 693 people found this instruction helpful

I used a 1/4 inch ratchet with an extension and a 7/16 inch socket. Removing that bolt was easy. The entire agitator assembly came off. Getting the upper agitator to come off (to separate it from the bottom agitator) was the hard part.

I have an older washer, so mine was different from the video found on this site, but I do remember the guy saying that there were some tabs you may need to "remove".

So looking down from the top, you can see that there are two tabs that stand up vertically. These are holding the upper agitator locked to the lower agitator. I had to use a flat head screwdriver and a phillips screwdriver and a hammer to break off these tabs so that they would be out of the way and allow the upper agitator to be removed, so that I could get to the cogs to replace them. (Don't worry about busting these tabs off because the bolt you initially removed holds it all together in the washer.) After taking those tabs off, replacing the cogs and re-assembling everything was easy. Those tabs were a bit stubborn though. Overall, worked great. I'm glad I got that fixed. The washer works like a champ now and I can do large loads again.

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Agitator Directional Cogs

Part Number: PS388034

In Stock