The door would not stay shut.

We dealt with this problem for well over six months. Last week while visiting our home my mother tried to schedule a repair man to come out. Upon hearing this conversation i urged her to hang up the phone and let me fix it. This prompted me to go on line and find the three dollar part needed to fix it. With the help of a friend to lift and hold the door i unbolted the black closer piece and replaced it with the new one. This whole process took less than 10 minutes and completely fixed the problem. The service visit would have cost upwards of $80.00 so this was well worth the two days shipping i paid for.