Two problems 1. water leaked into tank after cycle 2. washer had Control Lock led lit all buttons no functionality

ApplianceKenmore Washer


Level of DifficultyReally easy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

michael From mcloud, OK

Dec 07, 2010

3 out of 5 people found this instruction helpful

1. water inlet valve the one shipped had 1 screw and a hose clamp. very easy, however, the wrong valve was shipped to me for my product but it was a 5watt selenoid so i hadto turn it upside down so the outlet nozzle was facing the right direction putting selenoids upside down. It works but the nozzle is quite a bit larger and i've had my washer overfill with water a couple times. I beleive its probably beecause the water is metered by time to open selenoid and the larger water output nozzle is just letting to much water in for the time allowed I'd like to return this part and get correct replacement it will probably remedy this issue. 2. door lock latch did not fix the problem. Once I finally foun d the correct manual online, after i installed new lock :( , it is a feature of the washing machine to keep small children from starting the machine you can somehow set the" control lock" feature on the machine. it is disabled by pressing the drain/spin button for 3 sec. and all the buttons started working again. I dont know how it got enabled but you sure cant do laundry with the controls locked. so in summary, the selenoid did fix water entering tub but it's now overfilling because of nozzle size. :( and i would like to return it and get correct part. The door lock latch is fine but I cant return it because it is an electrical part:( I guess I should have purchased it from the other online repair/ parts website because they take back used electrical parts. I used your site because it was cheaper, but I paid for shipping and they had free shipping but really costof part was rolled into a shipping charge so it would have been the same money. I would like to swap out the water selenoid if possible i realize door lock latch i will eat, so please respond and tell me if i can swap water inlet valve :) 405-818-7426 if there are any questions and I could give you some real helpful hints for your websites troubleshooting proceedures in particular for this machine. would help you and your customers immensly. I was really impressed with your response and shipping it arrived the very next day before noon WOW.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Water Inlet Valve and Thermistor Assembly

Part Number: PS731801

On Order

Door Lock Latch

Part Number: PS972231

In Stock