auger failed to rotate during wash cycle

ApplianceKenmore Washer


Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of ApplianceMore than 10 years

Tools Nutdriver

Edward From Cypress, CA

Nov 26, 2010

0 out of 1 people found this instruction helpful

The "dogs" were worn out; I used a socket and extension to remove the auger, then replaced the thrust spacer, auger-agitator along with the repair kit.

The most common culprit which wears out is usually the cam dogs. When you hear a grinding sound with the machine under a load, it usually means the dogs are not grabbing properly. If you see that the agitator isn't rotating, you will need to replace the nylon dogs. In most cases, the old auger will likely be in good shape, so it's important to check the teeth where the cam dogs make contact before ordering the parts.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Thrust Spacer

Part Number: PS334562

In Stock

Agitator Repair Kit

Part Number: PS334622

In Stock

Agitator Bolt

Part Number: PS348478

In Stock


Part Number: PS381250

In Stock