Level of DifficultyDifficult
Time to do repairMore than 2 hours
Age of Appliance1 - 4 years
The striker is really easy to replace. Remove 2 #3 phillips screws, replace the striker part, and tighten the screws.
It got more complicated when too many striker tips broke off inside the latch assembly and prevented the tip of the new striker from going inside. To get at the latch assembly, I had to remove the big rubber gasket that connects the drum to the frame of the machine. I removed this at the drum end. Big mistake! It took two of us to get the gasket back onto the drum, and I had to take the frame end of the gasket off anyway. That end is a lot easier to put back on. Anyway, I finally got to the latch assembly, which attaches to the machine with two screws. It has 3 connectors and the housing is a grey plastic clamshell that latches in 3 places. It came apart and parts came out. Jamming the latches open and very gently prying the clamshell open may let you escape the small parts barrage. Once I got everything back together, it all worked.
Unfortunately, the story doesn't end there. This machine has broken 4 strikers. They break during the wash cycle. Taking a cue from a previous DIY description on this site, I took the hinge apart. It looks like there is a part missing, because there isn't anything that keeps the door aligned with the rest of the machine. The door drops down as low as it can go on the hinge pin and the plastic of the door frame rides directly on the arm of the hinge part. I've shimmed it up about 3/16" temporarily, and it seems to work, but I can't escape the idea that I shouldn't have to do this...