Level of DifficultyEasy
Time to do repair15 - 30 mins
Age of Appliance5 - 10 years
Steve From Bothell, WA
Nov 04, 2010
1 out of 2 people found this instruction helpful
I spent quite a bit of time diagnosing the problem. When the ice maker first stopped working, I noticed the fingers that push out ice where pointing straight down and frozen within the cubes. I pulled out the ice maker and let it thaw so I could move the fingers again. The gear that turns the assembly was not in the correct position after several tries, I finally realized that the heater element wasn't working, so when the fingers started to push out the cubes, they would stick and the gear became stripped.
In the end, I replaced the whole unit which wasn't cheap, but was making cubes within an hour of installing the new unit.
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Part Number: PS869316