One shock was broken

ApplianceKenmore Washer

Model417.41052000

Level of DifficultyA Bit Difficult

Time to do repair1- 2 hours

Age of Appliance5 - 10 years

Tools Screw drivers

Larry From Alamo, CA

Oct 28, 2010

1 out of 1 people found this instruction helpful

I removed the front access cover and the rear cover. It was also necessary to remove the water level sensor (attached to the tub drain hose) to access one of the shocks. Not having a 1/2" deep socket, I used a 2" piece of 1/2" copper pipe to depress the locking tab on the shock attachment pins--worked great. Pulled the pins out with pliers. Putting the pins back in after replacing the shocks was easiest to do using 'channel-lock' pliers to grab the bracket and the pin head and squeeze in the pin. The only problem was that my copper pipe piece fell into the drain hose when removing one of the pins! Had to take the drain hose loose to fish it out.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Shock Absorber Kit (Now subbed to Shock Absorber Kit)

Part Number: PS3508101

$40.14
In Stock