Oven wouldn't work, broiler, stovetop would

ApplianceGeneral Electric Range


Level of DifficultyDifficult

Time to do repair1- 2 hours

Age of Appliance1 - 4 years

Tools Socket set

Brian From Vergennes, VT

Oct 15, 2010

39 out of 39 people found this instruction helpful

LIke the other posters, this should have been an easy fix. From internet research my official self-diagnosis was that either the ignitor didn't work or there was a problem with a temperature sensor or control module. At $70 for the part vs. $230 to get a Sears repair main out here (in two weeks time?!), I rolled the dice and decided to order the part.

Taking the door off of the oven took a bit of figuring out (back to the internet), but once you know how it's very easy - 10 seconds.

After you take off the door, you then take out what I would call a heat shield that goes across the entire bottom of the oven (no tools needed) and then remove the 'heat spreader' with a socket set. That came off easy as well. Total time maybe 5 minutes.

Then the fun started. One of the two screws that connects the igniter sheared off. Luckily it sheared in a way that it didn't hold the ignitor any more, and the other screw maintained its integrity so in the end I could re-attach the ignitor. Ignitor off in less than 5 minutes.

All the repair guides say that you just unplug the ignitor from the quick disconnect plug and replace it with the new one. Sounds great but I couldn't get to the quick disconnect - the wires wouldn't pull far enough out to reveal the quick disconnect. I could see it and feel it with a finger in the hole, but either the wires weren't long enough or it was caught on something (felt like the former). I tried pulling harder, but got to a point where I felt I was going to break something and so I stopped.

I then started looking at how I could get the back of the oven off or another way to get access to that quick disconnect. Long story short - you can't do it through the front of the oven, you have to pull the entire oven out and go through a hatch in the back of the oven. Once I had figured that out everything was ok, but it took me 2 days of poking around for 10 minutes here, going to the internet there, and back and forth to decide I couldn't get to it from the front and how exactly to pull the oven out (turns out the type with the controls on the front hangs down from the counter itself and doesn't slide out easy - it takes some elbow grease to actually do it.).

In the end I wasn't confident I could get it back in by myself if I slide it completely out, so I pulled it part-way and then climbed on the counter and then into the small space I had created behind the stove.

Everything said and done I spent a couple hours messing with this. It turns out that the wires for both ignitors were routed around each other incorrectly and when I reconnected the new ignitor correctly I could pull the ignitor through the front of the oven like you're supposed to do. Glad it's fixed, but nothing is ever as easy as it should be...

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Oven Igniter

Part Number: PS952863

In Stock