water leaking from underneath

ApplianceKenmore Washer


Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of Appliance5 - 10 years

Tools Pliers

Richard From Atoka, OK

Oct 08, 2010

0 out of 1 people found this instruction helpful

looked first of all in the repair clinic diagnosis to see what might be the problem....my son then raised up the washer to look underneath to see exactly where the water was coming from and the pump had water collected on it...and the location of the dripping on the floor indicated the pump...simply order the part...seems like it ws on a sat eve and by Tue I had the part and the washer back in working order...thanks...but I have an even better story...
we bought a kenmore refrig...less than 2 yrs and the freezer would not keep cold....I am a female...I went to the repair clinic diagnosis and found the problem...called tha local repair man who came out and charged me 75.00 just to come...he told me I was wrong that the compressor was bad and the best he could do would be to pump some more freon...that did not work...I called the Sears repair man because I had found my product manual and found it was under warranty...when he sears repair man got here...he tld me the local repair man had dooped me and that I was correct about the fan motor going out in the freezer but the compressor was compromised by the repair man....and therefore could not be covered under the warranty....but I ordered that fan motor...less than 45.00...my son fixed it and the refrigerator is still running even tho the compressor freezes up....it will defrost...the refrigerator is OK....but just wanted to say your repair clinic is great...I have also used your site to repair my agitator on the washer...it kept going out...the Sears repairman never fixed it correctly and those dogs would wear out in 6 mos...the machine was on a maintenance contract so I just kept calling them...this went on for over a yr until my husband repaired and that was over 4 yrs ago....thanks

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Direct Drive Water Pump

Part Number: PS342434

In Stock