ice dispenser would not turn

ApplianceGeneral Electric Refrigerator


Level of DifficultyEasy

Time to do repairLess than 15 mins

Age of Appliance1 - 4 years

Tools Screw drivers

Bill From Corona Del Mar, CA

Nov 02, 2007

47 out of 65 people found this instruction helpful

It appeared that the helix lock wore out first, then the cutter teeth dug into the side of the plastic housing. Then the cup drive broke in half from the helix being jammed. Removed the ice bin from the refrigerator. removed 4 screws around the edge of the bin. Pry open clips that hold the auger assembly in place. Remove the clip from the end of the auger. Pry old plate helix lock from holder. Pull out helix auger removing cutters and keeping everything in order. Replace old plate helix lock with new one. Replace cutters in order and tighten nut and install clip. Put new cup drive on end of helix. Snap assembly back together. Replace screws.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Plate - Helix Lock

Part Number: PS964133

In Stock

Ice Dispensing Drive Cup

Part Number: PS964134

In Stock