Door balance springs disconnected, not offsetting weight of door.

ApplianceKitchenAid Dishwasher


Level of DifficultyEasy

Time to do repairLess than 15 mins

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers

Scott D. From O'fallon, MO

Sep 03, 2010

1 out of 1 people found this instruction helpful

The door balance springs are connected to the door via a nylon cable which snakes through a couple of pulleys. The plastic fastener on the end of one of these cables separated, so the one remaining spring was not able to offset the weight of the door. Easy to fix, just slide the unit out about 15 inches (remove base plate, and undo a couple screws on top) then replace cables. You can buy just the one cable, or for a couple bucks more, both L&R cables and new pulleys. Replaced the pulleys on my unit at the same time (remove one screw and twist out) since the replacement parts were of better quality than my factory parts. Don’t pay a repair guy $250 or more to fix this for you. It’s easy.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Door Balance Link Kit

Part Number: PS972325

In Stock