water was leaking onto the floor

I removed the front of the washer (two screws) and found the drain hose to be cracked near the top where it attached to the drum. A hardware store hose was inadequate because it crimped when bent in an S shape as required, so I ordered the proper part amd installed with two new clamps.
I bought a 5/15 socket driver to do up the clamps, and all is fine.