Ice cube production stopped; ice cube chute door is seized.

ApplianceGeneral Electric Refrigerator

ModelGSH25KGMCBB

Level of DifficultyReally easy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Screw drivers
Socket set

Bruce From Mebane, NC

Aug 19, 2010

4 out of 5 people found this instruction helpful

Problem: I have a black colored GE 24.9 cubic inch side-by-side refrigerator, model #GSH25KGMCBB that I purchased new in 2002. The ice cube maker stopped supplying ice cubes and the ice dispenser door stopped operating.

Repair: Unplugged refrigerator first and shut off the house water supply valve. Removed the lower rear access cover and replaced the double solenoid water valve. Icemaker and water dispenser tubing are easily removed by pushing in and holding down the white plastic collar where the tubing is inserted into each port on the valve body; no tools required to release the tubing. Hint: When reconnecting the water outlet tubing, ensure the tube diameter matches the port on the valve body. Insert each tube by hand back into the ports of the valve until they firmly seated.

Removed the control panel by inserting a small screwdriver into the three holes located on the bottom of the control panel body. Removed all of the ice dispenser door hardware and the door solenoid. The door solenoid armature was seized by corrosion. Cleaned off all of the accumulated dirt and mold with a 1:10 ratio solution of bleach and water. Replaced all of the door recess and solenoid valve fasteners with my own stainless steel #4-40 thread, 0.25" long socket head screws for longer life. The installation of the remaining hardware is the reverse of how it was removed.

The installation looks very clean now and $150 later, the ice maker still doesn't produce ice!

Root-cause analysis: I disconnected the ice cube maker water supply line from the double solenoid valve at the rear of the refrigerator and was able to blow air with my mouth straight through the outlet of the water tubing located inside of the freezer compartment; to ensure it wasn't blocked. Verified the water supply valve is not being energized! Turns out that the blinking green LED indicator on the ice cube maker is indicating more than the troubleshooting guide does about that because the white colored insulated conductor in the electrical harness for the ice cube maker is not energizing the solenoid on the water supply valve!

Conclusion: the ice cube maker assembly is next on the list of replacement parts!!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

SCREW

Part Number: PS283472

$2.36
In Stock

Recess Door Spring

Part Number: PS285013

$2.91
In Stock

Dispenser Door Recess Crank

Part Number: PS291908

$3.21
In Stock

SCREW-PKG 12

Part Number: PS294484

$16.87
In Stock

Door Recess Retainer

Part Number: PS299365

$2.14
In Stock

Dual Inlet Water Valve

Part Number: PS304374

$46.00
In Stock

Dispenser Door Assembly or Flapper

Part Number: PS964304

$6.20
In Stock

Dispenser Door Solenoid Assembly

Part Number: PS1483583

$31.30
In Stock

Torsion-Fit Spring

Part Number: PS2374786

$4.27
In Stock

Micro Switch (Now subbed to SWITCH)

Part Number: PS8259956

$42.93
In Stock