Level of DifficultyA Bit Difficult
Time to do repair1- 2 hours
Age of Appliance5 - 10 years
Tips from internet forums helped me figure out the problem: The defroster heaters were not working and the freezer side would frost up and prevent cold air from entering the refrigerator side. I removed the drawers, drawer slides, ice maker, then the back panel to expose the cooling coils. You can check the heaters for continuity before rempving them by disconnecting the two lead wiresonce you have the back panel removed. Not getting any continuity, I removed the old heaters after defrosting the coils. Removing the heaters was the most difficult part as they are a little "long" for where they fit, but with care it can be done, the same applies to installing the new heaters. I had to cut the connecting wire on one of the heaters to remove it, but got the new set installed OK. Works fine now, the bottom heater was defective, and since the are wired in series neither one will work independently. Everything works fine now, problem solved.