The plastic auger broke because the ice backed up in the bucket until it was too full.

ApplianceGeneral Electric Refrigerator


Level of DifficultyDifficult

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

Ellie From Poland, ME

Jul 17, 2010

0 out of 1 people found this instruction helpful

Remove two screws on bottom of ice bucket and one screw at top of clear ice shield. That removed the front cover. Auger was held in by a screw with a clamp ring around it. Recommend WD40 around this screw. Screw is plastic slotted so use care not to destroy the slot on the screw. To loosen screw turn CLOCKWISE, which is reverse from normal.

Lift out old auger unit carefully. Using Phillips screw driver, place on end of auger where the ice crushing blades are. Slide the whole ice crushing blade unit on to the screw driver. You will be able to slide the blades off the screwdriver onto the new auger in the correct order.

Reinstall new auger back through the hole carefully. Tighten the white plastic screw counter-clockwise. Reassemble cover and ice shield.

Control rod at bottom of basket should be in the correct location. If it isn't then all ice might come out crushed. Push water control button on front of fridge to reset.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Ice Bucket Auger

Part Number: PS964350

In Stock