Level of DifficultyEasy
Time to do repair30 - 60 mins
Age of Appliance5 - 10 years
I removed the black drip grill and unscrewed the two screws holding the faceplate in place. After unplugging the faceplate from the dispensing unit, I removed the four remaining screws; be careful, one screw is shorter than the others.
I then pulled the dispensing unit away from the freezer door and removed the ice door assembly. WARNING: Make sure that you look carefully at the alignment of the return spring BEFORE you even touch it because as soon as I started using the needle-nose pliers to remove the spring, it shot across the room! Also, look carefully at how the end of the plastic rod fits over the old solenoid; in fact, look carefully at the entire plastic rod and how it aligns with everything!
Unfortunately, the pictures in the instructions are fuzzy so you can't really see how the spring is installed and how the plastic rod fits over the solenoid.
The solenoid was easy to remove and replace. Be aware that the plunger part of the solenoid slides in and out easily, so it's easy for it to fall out of the solenoid unit and roll away.
Once I had everything back where it was supposed to be, I screwed everything back in and the ice/water dispenser worked like new. I was even able to clean off some calcium deposits inside the unit while I had it opened.
If I have to do this again, I would estimate that it would only take 15-minutes or so. It took me longer because I didn't look at the alignment of the plastic rod in relation to all of the parts---that is one of the most important steps of this operation.
Anyone who is comfortable using tools and working with small parts should be able to complete this replacement project with minimal difficulty.