Part Location Diagram of WP9704230 Whirlpool Drive Coupling
See part 12 in the diagram
Replacing your KitchenAid Blender Drive Coupling
( Grid squares measure 1x1 inch )
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Drive Coupling WP9704230

★★★★★
★★★★★
139 Reviews

Rated by 276 customers 

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.

$ 9.44
  In Stock
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PartSelect Number PS11746921
Manufacturer Part Number WP9704230
Manufactured by Whirlpool
Product Description

Drive Coupling Specifications

This drive coupling for your blender has reverse threads, and is used to spin the blender blades. The coupling connects the blender jar to the base. To replace this part, use a flat blade screwdriver to pry the coupling off, wipe the threads off with a dry cloth, and screw the new coupling on counter-clockwise. Make sure the blender is unplugged before beginning this repair.
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Part Videos

Replacing your KitchenAid Blender Drive Coupling

Replacing your KitchenAid Blender Drive Coupling
Troubleshooting
This part fixes the following symptoms:
Touchpad does not respond | Door won’t open or close
This part works with the following products:
Blender.
This part works with the following products:
KitchenAid.
Part# WP9704230 replaces these:
AP6013694, 9704230, WP9704230VP
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Customer Reviews
Average Rating:
★★★★★
★★★★★
139 Reviews
4.8
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Customer Repair Stories
 Average Repair Rating: 4.5 / 5.0, 276 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
drive coupler damage
used 2oz. gasket hammer tapped drive coupler clockwise and ,
R&R coupler.
Other Parts Used:
Drive Coupling SEAL
  • John w from BURBANK, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Coupling teeth broken
I should have watched the video, and/or splurged and bought the little wrench to hold the motor shaft. To be clear, the video has you use a flat-head screw driver to PRY the old coupler off the threaded motor shaft - not to unscrew it. You might be able to unscrew it (particularly if you have the wrench), but my coupler would not unscrew even after I used penetrating oil. Eventually, I used a pair of vice grips to pry it off - somewhat similar to the method employed in the video. I thought I would strip the threads on the shaft, but I did not. Then I simply screwed on (counter-clockwise) the new coupler and the blender is as good as ever.
  • James from GREENSBORO, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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drive coupling broke apart
followed on line instructions. Real easy to do. Now I have my blender back.
  • Alice from CANASTOTA, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Some of the driver coupler teeth broke
Use the purpose made wrench to hold the drive shaft while unscrewing the broken coupler from the drive shaft. The shaft has a left hand thread, so turn the coupler clockwise to remove it from the drive shaft. Then screw the new coupler onto the drive shaft, turning it counter-clockwise. That's it!
  • Patrick from BLUFFTON, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Plastic blender coupling ears broken off
Because the old coupling was so tightly screwed onto the shaft it was necessary to use very flat wire crimpers to slide between the old coupling and the blender housing to grip the shaft and immobilize it while pliers were used to grasp the old coupling and loosen it---rotate clockwise.
  • Philip from SEQUIM, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
1 person found this instruction helpful.
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Rubber drive coupling disintegrated
A 5/16" thin wrench fits the shaft beneath the coupling. The shaft has a flat side on it. The coupling comes of easily turning clock-wise for the reverse threads..
  • wewer from Carbondale, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
1 person found this instruction helpful.
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The original drive coupling disintegrated
I repaired it as per instructions provided by using a flat head screwdriver to pry the original off.
  • Thomasine from WAYNE, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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My blender I bought at an estate sale needed a new drive coupling.
I used a straight edge screwdriver. At first my husband and I were afraid to much too much force behind the old coupling, but I figured it's no good the way it was so used more force and "pop" it came off. Then installed the new one and I love my blender!!
  • Irene from LAGRANGE, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Coupler between base and container was stripped
I tried turning defective coupler off after inserting a narrow screw driver into the motor fan bladed. That did not work. I then used a wide bladed flat-head screw driver to pry the defective coupler disc off the motor shaft. After prying each side over and over, the old coupler base broke free. I cleaned the remnants of the base from the threaded shaft and then screwed the new coupler on only finger tight. It went on easily. For less than $15.00 (including shipping) we now have a working blender that hopefully will last another 10 years.
  • Larry from SAN FRANCISCO, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Coupling worn out
Simply followed the online video instructions. Screwdriver to remove the worn out part. Rag to clean threads. Hand tighten replacement part (reverse threads). Blender fully functional. Couldn't have been easier.
  • Elliott from Surprise, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

22 questions answered by our experts.
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Yvonne
July 20, 2017
I bought a new drive rubber coupler but before installing it I noticed a really tacky substance left over from the old coupler stuck to my blender. Should I clean this off, and if so … how?! I tried using normal dish soap and no luck so far.
PartSelect logo
Hi Yvonne, I’m sorry to hear that. We recommend trying a mild-medium cleaner. Make sure to get the area nice and damp and then try scrapping it off. If this does not work you should try a sticky substance remover such as Goo Gone. I hope this helps!

28 people found this helpful.

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Adam
July 20, 2017
Looking down at my blender I see only a metal wheel, I know I have to remove it to replace my coupler but how do I get it off without making my blender worse. Does it just pop off?
PartSelect logo
Hello Adam, to remove your coupler, try to pull it up as you are turning the bottom to pop it off and remove the old part. Please let us know if you have any further questions.

11 people found this helpful.

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Nick
July 20, 2017
Replacing my black coupler and the video shoes that the part is a right turn part but mine turns both ways. Is my blender more broken than I thought or is mine just different than the example?
PartSelect logo
Hi Nick, do not worry the part is meant to turn both ways! Good luck with this repair!

9 people found this helpful.

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Joe
November 18, 2017
How do I replace the drive coupling on the blender
For model number ksb5bu4
PartSelect logo
Hi Joe, Thank you for the question. Here is a link to the video on installing the Coupling. Hope this helps! https://www.youtube.com/watch?v=AwAkY4s70kE

6 people found this helpful.

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Shirley
February 5, 2018
While using blender on liquid setting a grounding occurred and chewed the coupling. I need a new one but the screw under the coupling isn't very tall to put coupling back on? Do i need another part?
For model number KSB5MC4
PartSelect logo
Hi Shirley, Thank you for your question. If it is just your coupling that got damaged that should be the only part that you need to replace. To get the screw that your coupler goes on you would have to replace your entire motor. I hope that helps. Good luck with your repair.

6 people found this helpful.

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Louise
February 28, 2020
Please and kindly rsvp if your recommended replacement piece is comparable for my kitchen aid model before i place the order on line. Thank you so much!
For model number KSB5NK4
PartSelect logo
Hello, Thank you for your question. Drive Coupling - Manufacturer Part Number WP9704230 This part is in stock. You are welcome to order it from our site if you would like. We hope this helps.

3 people found this helpful.

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Claude
August 12, 2019
I have an old blender that needs a drive coupling. My model no is ksb3wh3. You do not show that model. The nearest thing is ksb5wh3. Will this coupling work on my ksb3wh3
For model number ksb5wh3
PartSelect logo
Hello Claude, thank you for inquiring. I was able to locate the information needed for your model and this Drive Coupling part number PS11746921 is the correct replacement for it. Good luck with your repair!

3 people found this helpful.

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Sarah
August 29, 2019
Is this the correct drive part for my KitchenAid blender?
For model number 4KSB5WH3
PartSelect logo
Hi Sarah, Thank you for your question. Yes, this would be the correct drive coupler for your blender. I hope this helps. Thank you and have a great day!

3 people found this helpful.

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Albert
December 29, 2017
How do i get the old meatal coupling off ? Is it threaded clockwise or counter clockwise to unscrew ?
For model number KSB5ER4
PartSelect logo
Hi Albert, Thank you for your question. There is a video listed with the part on our website that you may reference on how to install the coupler. I hope this helps. Thank you and have a great day!

3 people found this helpful.

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Kay
September 18, 2019
I need a new drive coupling for my KitchenAid blender. The full model number is ksb5wh. It has no number following. I don’t find this number listed on your site. Is it replaceable? Thanks
For model number KSB5WH
PartSelect logo
Hello Kay, thank you for writing. It is not shown as compatible to your model. Unfortunately the replacement for your model is discontinued. We have no replacement information for it. You will need to reach out to KitchenAid directly for a substitution part number. Please feel free to get back in touch with us if they provide you with one. Thank you!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11746921
Manufacturer Part Number: WP9704230
Brand
Model Number
Description
KitchenAid
4KSB5BK4
Blender
KitchenAid
4KSB5BU4
Blender
KitchenAid
4KSB5CR4
Blender
KitchenAid
4KSB5ER4
Blender
KitchenAid
4KSB5GN4
Blender
KitchenAid
4KSB5MC4
Blender
KitchenAid
4KSB5MY4
Blender
KitchenAid
4KSB5OB4
Blender
KitchenAid
4KSB5PK4
Blender
KitchenAid
4KSB5SSOB
Blender
KitchenAid
4KSB5TG4
Blender
KitchenAid
4KSB5WH4
Blender
KitchenAid
4KSB5WW4
Blender
KitchenAid
5KSB5-4
Blender - BLENDER
KitchenAid
5KSB52-4
Blender
KitchenAid
5KSB52AAC4
Blender
KitchenAid
5KSB52ABU4
Blender
KitchenAid
5KSB52ACR4
Blender
KitchenAid
5KSB52AER4
Blender
KitchenAid
5KSB52AGR4
Blender
KitchenAid
5KSB52AMC4
Blender
KitchenAid
5KSB52AMY4
Blender
KitchenAid
5KSB52ANK4
Blender
KitchenAid
5KSB52AOB4
Blender
KitchenAid
5KSB52APK4
Blender
KitchenAid
5KSB52ATG4
Blender
KitchenAid
5KSB52AWH4
Blender
KitchenAid
5KSB52BAC4
Blender
KitchenAid
5KSB52BAC5
Blender
KitchenAid
5KSB52BBU4
Blender
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