ApplianceGeneral Electric Refrigerator
Level of DifficultyReally easy
Time to do repair15 - 30 mins
Age of Appliance1 - 4 years
By reading another customers tip I decided that my problem was the exact same. I had to order the entire motor not just the auger because the motor shaft was stripped. Once you remove the motor, hold the shaft with a pair of vise grips and use a screw driver to turn the auger off clockwise. The threads are reversed. The new auger screws easily onto the new motor counterclockwise and installing back into the fridge was a snap.