Ice wouldn't dispense, auger blade was broken

ApplianceGeneral Electric Refrigerator


Level of DifficultyA Bit Difficult

Time to do repair30 - 60 mins

Age of Appliance1 - 4 years

Tools Pliers
Screw drivers

Ned From Augusta, KS

Feb 22, 2010

0 out of 1 people found this instruction helpful

Removed ice bucket from refrigerator freezer and dumped the ice in a portable cooler. Removed the top screw and clear plastic deflector, then turned assembly over and removed two bottom screws. Front cover came off then. I had some trouble getting it further apart then because metal actuating rod underneath was still engaged in slot in other top part. Took the screw out of the front clamp holding the rod and then it all came apart fairly easy. Removed the retaining ring with screw driver and the auger shaft assembly came out. Removed the plastic nut ( thank Heaven I knew from others that it was left hand threads) using pliers. I knew to keep the metal ice crushers exactly the same orientation so I slid them off all together onto small shank of screw driver and immediately reinstalled them on new auger shaft after transferring plastic bucket end plate on augers. (The end opposite threads on auger shaft won't go through this plate so it must be put on first before crushers). Reinstalled nut on shaft (left hand) and tightened securely with pliers. The rest goes pretty easy, just opposite disassembly, but don't forget the metal rod must go in the slot in mating part during reassembly. Dumped in some of the ice saved, put bucket back in freezer and it worked. This is not what I call an easy first time repair but faint heart ne'er won fair lady. Hope this helps someone..

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Ice Bucket Auger

Part Number: PS964350

In Stock