Broken spring in microwave door

ApplianceKitchenAid Microwave

ModelKEHC309JBL4

Level of DifficultyDifficult

Time to do repair1- 2 hours

Age of Appliance5 - 10 years

Tools Wrench set
Pliers
Screw drivers

Mark From Naperville, IL

Jan 27, 2010

29 out of 36 people found this instruction helpful

All screws easily accessible except for one on bottom of door. It was tough to remove, even tougher to reinstall. Took some time and a unique combination of patience and small tools.

My biggest problem was getting parts. I ordered what was shown in the exploded view - a spring. I received one spring. When I took the door apart I found 2 springs both different (a left and a right). Only one was broken and the spring I received just happened to be the wrong one. It took a phone to work things out and get the other spring shipped.

It would be good if the exploded view showed both springs. It would be better if the part number would just include both springs. Come on, handling, packaging and shipping costs more than these simple springs. If one spring breaks there's a chance the other is about to go. Shipping the pair to customers so we can replace both just makes sense to me.
MSW

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Torsion Spring - Left Side

Part Number: PS558001

$30.04
In Stock