Clothes Dryer had a "Thumping Noise".....that was getting louder and louder. Upon inspection I found that both of the drum support rollers had "flat spots" on them.

ApplianceKenmore Dryer


Level of DifficultyReally easy

Time to do repair15 - 30 mins

Age of ApplianceLess than 1 year

Tools Screw drivers
Socket set

Richard From Pattonsburg, MO

Dec 29, 2009

1 out of 3 people found this instruction helpful

Pull out lint filter and remove the two philips head screws.....Then use a flat screwdriver to gently pry loose the top front corners of the dryer.

After safely securing the top in an upright postion.....disconnected the door switch....then remove the two 5/16 inch metal screws holding the front of the dryer on.

Once screws are removed.... gently lift the entire front of the dryer...up and off of the unit.....exposing the dryer drum assembly.

By releasing the tension on the drum belt "idler pully... you can then remove the belt from the pulley on the electric motor.....and then move the complete drum assembly straight forward and out of the machine...through the opening provided ( There is an area that has been "cut out" of the metal...especially for this procedure)

Once drum assemby is out of the way.....all that is change the support to pry off the plastic retainer "clips" ( Triangle shaped) and slide the rollers off of the shafts.

Although the original rollers had not originally been lubricated in any way , at the factory ( Possibly the reason for the premature failure)....I decided to apply a coating of lithium grease to the shafts and inside of the rollers, prior to re-assembly.

Once rollers were installed and retainer clips in was accomplished by "reverse order" of the teardown procedure.

After unit was ran quieter than it ever has!

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Drum Support Rollers

Part Number: PS347627

In Stock