washer not agitating

ApplianceGeneral Electric Washer


Level of DifficultyEasy

Time to do repairLess than 15 mins

Age of Appliance1 - 4 years

Tools Pliers
Screw drivers
Socket set

Nathaniel From Rutherfordton, NC

Dec 17, 2009

2 out of 4 people found this instruction helpful

After discovering the agitator floating in the basket and being torn apart from the spin cycle, I finally narrowed the problem down to the coupling having stripped. Removing the old coupling from the agitator itself took a pretty hefty yank and a large pliers, but after that this went pretty easily.

The bolt that holds the coupling onto the spline, as it turns out, is too short. The new part corrects this design flaw and prevents the bolt from working its way out over time. I took the liberty of applying some loctite to the threads before sliding the new coupling on--this needed a wood block and hammer to fully seat-several years worth of grime on the spindle makes for a snug fit-then installed the new bolt. Agitator snaps on top, then the cap that had been shredded when it floated around snapped in.

Hardest part was getting the failed coupling out of the agitator--design of the unit is not easy to find and thus determine which parts to pull on. Other than that, 15 minutes and this one is done.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Fabric Softener Dispenser

Part Number: PS272900

In Stock

Agitator Coupling Kit

Part Number: PS1517844

In Stock