I complained to my wife that she wasn't closing the door all the way. My buddy found a torn washer on the floor and we discovered the riser cams (both) worn torn apart

ApplianceGeneral Electric Refrigerator


Level of DifficultyReally easy

Time to do repair15 - 30 mins

Age of Appliance1 - 4 years

Tools Screw drivers
Socket set

Greg From Island Park, NY

Oct 05, 2007

1 out of 2 people found this instruction helpful

Not really sure of the age of this fridge, as we bought the house 2.5 yrs ago.

I'm one who if it can go wrong, it will, so not realizing how stable the door was from just having the top hinge and the magentic gasket, I declined to prop the door up on blocks the way some guys say the did, and instead removed the top hinge and lifted the whole door off the bottom hinge. I traced the outline of all parts with a felt pen before removing them, figuring I'd need witness marks to help with realignment after the install.
Nut driver might've been an easier choice than the socket set, but the only ones I have a brittle and I've broken the 5/16"...
All parts came out/off easily. The new bottom hinge and the old top hinge (both on the fridge side) practically aligned itself right on my marks, and the new cam (door side) just needed to be held while the screws were tightened. I used the extensioni rod off the ratchet to drive the screws most of the way (making a nutdriver out of it).
Parts were exactly as advertised, although there was a note in the package that stressed the need to replace both parts at the same time due to material differences in the original and replacement parts. Since the cam is sold separately without the hinge, it would be good for the website to reflect that before the purchase is made. Also, even though it was only the cam on the hinge and not the whole hinge that needed to be replaced, I could've bought hte two cams separately and drilled out the rivet as another person had done, but for the $5 difference in cost, why bother?
Door now closes itself as designed, albeit slower than the freezer side, but the Wife says it always did that.
Also interesting that when first assembled, the door DIDN'T close itself at first... not sure it it needed to wear a litle, or if it just needed the added weight of having items back in the door shelves.
Love the great website... just typed in the model number and the parts I needed, complete with drawings to make sure, were right there. Great UI.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Bottom Hinge Assembly

Part Number: PS290199

In Stock