Pump was leaking a little at the seam joint

ApplianceKenmore Washer

Model

Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

Gary From Huntington, WV

Oct 04, 2007

54 out of 57 people found this instruction helpful

Tilted washer onto its back and removed the "cardboard" bottom sound absorption cover (2 sheet metal screws). This provides access to the pump that is located on top of the motor. Slid off each of the 2 clamps that secure the two drain hoses using slip joint pliers. Then popped loose the 2 metal holddown bracket clamps that secure the pump housing to the motor.
The next step gave me a real fit... the pump housing is supposed to just lift off the motor shaft with little effort but mine was a bear. No matter how much I pulled and tugged, it didn't want to budge. Because the motor assembly is mounted on a semi-moveable suspension, when I grabbed the pump and pulled, the whole motor assembly tended to move too. I eventually had to resort to using 2 large flat blade screwdrivers to pry the pump off ... CAUTION!!! Be careful not to put too much force because you can dent the motor shaft grease housing (which I did). Fortunately, I didn't dent it enough to poke a hole in it but it was deformed...
And the reason it didn't want to come off easily was - the shaft had been getting wet which caused some rusting/pitting of the shaft. Although the pump housing is all plastic, the shaft was rusted tight on it. It did come off after much tugging and prying. Otherwise this would be a very easy repair.
Put the new pump in place but it wouldn't go on the shaft until I took some sandpaper and removed as much of the rust as I could. I put a little grease (vaseline) on the motor shaft and pump housing connection to make it easier to slip on. Aligned the motor shaft and pump housing - it is keyed (meaning it only goes on one way due to the shape of the motor shaft). Once keyed on properly, it slid down easily. Reattached the 2 metal holdown brackets and reattached the 2 drain hoses. Replaced the bottom cover.
I did not encounter very much water in the hoses but be advised there can be enough water to get things wet (motor, floor) so you may want to have a small container to get as much water out of the hoses. Also having towels to catch any water remaining in the pump housing so it doesn't end up spilling onto the motor (a bad thing). Of course one has to UNPLUG the electrical cord BEFORE beginning this repair! Also you will most certainly need to shut off the incoming water lines and disconnect the hoses to allow you to move the washer to a position that makes it easy to get to bottom.
That's all I can think of... a simple repair that should go quick if the motor shaft isn't rusted on!
Good Luck...

P.S. I figured the drain pump was leaking AFTER I removed the bottom cover and looked for water evidence here and there. Suspected the pump but couldn't be sure until I set the washer back up normally and ran a cycle. Using a mirror I checked to see where the drips were coming from.

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Direct Drive Water Pump

Part Number: PS342505

$47.50
In Stock