Level of DifficultyEasy
Time to do repair30 - 60 mins
Age of Appliance1 - 4 years
Disconnect power, hot/cold supply and drain hose. Tip washer onto front side, expect some additional water to leak out. Remove the cracked drain pump, 3 screws, hose clamps, and electrical plug.
Tip washer back up, use the putty knife to pop the top cover up (clips are about 6.5in in from sides). Unclip the white plastic cover over the outer and inner tubs. Pop the center cap from inside the inner tub, exposing the bolt holding the inner tub down. Remove bolt, pull inner tub up and out.
At bottom of outer tub remove 2 screws from drain access cover, should find some change under there (or in the pump).
Re-assemble using new pump.
Before new pump arrived I was able to use some silicone sealant, epoxy, and black tape to temporarily fix the cracked pump housing after pulling it out.