Flapper Door Stuck Open Allowing Ice Tube To Frost Shut

ApplianceGeneral Electric Refrigerator

ModelPSS27SGMDBS

Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Wrench set
Screw drivers

Joe From Maryville, TN

Oct 05, 2009

51 out of 55 people found this instruction helpful

I read in a previous post how to do the job from outside fridge which saved me lots of time. No need to remove inner door lining. Here is my procedure:
1.Turned off power. 2.Snapped off outside trim ring. 3.Located three small holes inside lip just above ice tube. The center hole was not used. 4.Pushed rather firmly up through two remaining holes with small Allen wrench to release front control panel. 5.Removed (3) wire connectors from printed circuit board. Firmly pull/pry them straight out as lifting on retaining clip will break it off. I broke one & had to elect. tape it back in place later although I doubt it would have ever come off. 6.Release secondary panel by removing (4) screws. The problem was obvious as the solenoid had broken the crank arm off the flapper rod & trapped it open 7.Replaced solenoid, crank arm with flapper attached, spring & micro switch. Switch was okay but I changed anyway. 8.Cleaned all areas with 1/10 bleach water to sanitize. 9.Re-installed evrything in reverse order & all is okay. Thanks to someone for telling about those two small holes. Made job easy versus a very hard one.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Recess Door Spring

Part Number: PS285013

$3.02
In Stock

Dispenser Door Assembly or Flapper

Part Number: PS964304

$6.20
In Stock

Dispenser Door Solenoid Assembly

Part Number: PS1483583

$31.30
In Stock

Micro Switch (Now subbed to SWITCH)

Part Number: PS8259956

$42.93
In Stock