The washer wouldn't spin or agitate.

ApplianceKenmore Washer

Model110.20712990

Level of DifficultyVery Difficult

Time to do repairMore than 2 hours

Age of Appliance5 - 10 years

Tools Pliers
Nutdriver
Screw drivers
Socket set

david From Monroe, MI

Sep 27, 2007

36 out of 38 people found this instruction helpful

Frist I disconnected the water lines and power cord. Then I leaned the washer back against the wall. Removed the 2 pump retainers and then the pump. Next removed the 2 screws from the motor retainers and pulled off the retainers and motor. Then removed the 3 bolts from the Gear case. Then removed the cap from the top of the agitator with a flat screw driver. Then removed the bolt from the top of the gear shaft. and removed the auger and agitator assembly. Then removed the gear case from the washer. Next removed the slip ring and then the clutch from the top of the gear case. Next removed the 1/4" screws from cover of gear case and removed the cover. Found the top gear bad. Ordered the new gear and pinion kit. Couldn't find any part #'s to match what PartSelect had. Ordered the gear that they should that fit most washers. The pics they had up looked the same as the one that was bad. Had the new gear in 3 days put it back together and it still wouldn't work right. Took it apart again and looked at it and found a small clip on the bottom side of the gear was upside down. Fliped it over put the gear back in and ran the washer with the gear case out and it worked. Put it back together again. And learned a good lesson always watch how you take things apart for when it's time to put it back together!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Gear and Pinion Kit

Part Number: PS334496

$74.93
In Stock