Ice cubes jam in the ice dispenser shute

Remove (slide forward) the ice dispenser drain pad from the bottom of the ice dispenser assembly on front of the freezer door. Removing two screws (star head) at the bottom allows the ice dispenser cover to be removed. Remove 3 screws holding the ice dispenser assembly to the freezer door to gain access to the flapper. Remove and replace the flapper and reverse the steps to reassmble.