broken shock heads-up!

ApplianceKenmore Washer


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance1 - 4 years

Tools Pliers
Screw drivers
Socket set

James From Almond, NY

Sep 16, 2009

0 out of 1 people found this instruction helpful

If you have a broken shock (or two) there's a strong possibility that the failure caused, or was caused by, a failure of the "spider" that attaches the inner drum to the "drive shaft". If this is the case, the problem is likely terminal for your washer... unless you purchased a rip-off service contract. The parts will cost upwards of $250 and the bearings and seals that must be dealt with cry-out for a service tech and the associated labor cost. Between the poor engineering and lousy service, I will no longer be purchasing Sears appliances. I did *not* get my money's worth from this washer and Sears has not made good.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Shock Absorber Kit (Now subbed to Shock Absorber Kit)

Part Number: PS3508101

In Stock