Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of Appliance1 - 4 years
William From Foley, AL
Sep 04, 2009
1 out of 2 people found this instruction helpful
You know I would love nothing more than to say I've had an easy repair with the help of your staff.
However the first time I ordered parts with the help of your tech staff...they were the wrong ones for my model....but I can say I didnt have any trouble with returning them, your customer service Rep. was very pleasant, and helpful in arranging the return and credit for me....
But the second time I ordered a timer switch switch and even paid the overnight frieght for it, but when I received it, even tho it did look like the old one....(and I gave your tech person the numbers off the old one I had in my hand)...the one I received..like I said did look the same..but the electrical connection was different...I couldnt have pluged it in if I wanted to....
SO even tho I had never installed it....and still had all the original packing and shipping material...I was told because it was an electrical part it wasnt subject to returns......
So now I have an investment of close to $100.00 in a part that I was told by your company would fit and work but dosent....and am not able to return...
SO IF YOU'D LIKE TO POST THIS ON YOUR WEB-SITE, PLEASE FEEL FREE TO DO SO....
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Part Number: PS2040994