Level of DifficultyA Bit Difficult
Time to do repair30 - 60 mins
Age of Appliance5 - 10 years
I had to call in to find the correct part because the online recommended part looked very different, and the one found using the model number had no photo, so I was VERY leary of ordering. The service rep said that Kenmore products did not always show up correctly and he gave me the part number needed and there was a photo. The part was not exactly the same, but looked very similar and it was more than 50% less than the original recommended part and part with no photo. I thought that the problem finding Kenmore parts was odd since Kenmore is like number one, right? Part took 3 days to arrive, which I thought was great. Turned off power and water. Removed water hoses. Removed three screws from the back of the top (front loader). Removed the top. Removed a screw holding on the water inlet valve from the outside of the unit through the back cover which required a star driver. Unattached the 4 electrical leads. Unattached the outlet water hose (held on with a squeeze type metal clamp -not sure of the exact name for these). The problem that I had was that the water outlet hose bib attachment was slightly larger than the old one, so the hose would go back on, but the clamp was too small so I cusses a lot before figuring out the problem. I had to go and purchase a new larger clamp. After that, I simply attached the electrical connections and put the outlet back on. One other small problem was that the place where the screw through the back cover was originally attached no longer lined up with the new valve. The plastic piece was shorter than the old one so the screw hole did not line up with the hole in the back panel. The screw isn't really necessary. Overall, replacing the part was easy and I was pleased with the process.