Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of ApplianceMore than 10 years
Sheila From Painted Post, NY
Aug 20, 2009
0 out of 2 people found this instruction helpful
Just took out the old rack and put in the new. Rack rollers were not visible on the sketch I saw when ordering. To be safe, I ordered 8 of them. When the dishrack arrived with rollers attached, I called customer service. The operator e-mailed me a return label for the extra rollers. A credit was posted within 48 hours! EXCELLENT SERVICE! Thanks!