Water would not drain from tub.

ApplianceGeneral Electric Washer


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of ApplianceMore than 10 years

Tools Nutdriver
Screw drivers

James From Strafford, NH

Aug 18, 2009

4 out of 5 people found this instruction helpful

First I pulled off the front panel using a flat blade screwdriver to get it started. Then I could watch what happening as I tried starting the washer. When I put the dial to the Rinse Cycle and pulled the dial to start the washer, it would start to run for about 5 seconds and then stop. I tried this several times and the same thing happened. I noticed the water pump located in the front lower right hand corner was not running. It would only hum. I drained the tub by holding the wash machine drain hose into a bucket. If I held the hose down toward the floor, the water would flow freely out of the hose and into my bucket. As the bucket filled up I just raised the hose, emptied the bucket and repeated the process until the tub was empty. Sure saved time over trying to empty the tub by bailing the water out with a can. After the tub was drained I removed the two hoses from the pump and then the two mounting bolts and the pump was out. I bench checked the pump with an electric cord and it stilled just hummed. I knew for sure then the pump was bad.

I then ordered a new pump from PartsSelect.com. I entered my wash machine model number and PartsSelect gave me a picture of the replacement pump. I was a little worried that it did not look the same as my old pump but I ordered it any how. The night I got the pump I installed it in about 30 minutes. No problems, it just worked like a charm. Thank you PartsSelect.com I will definitely use you for all my appliance repairs in the future. I know there will be more.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Pump and Motor Assembly (Now subbed to Drain Pump and Motor Assembly)

Part Number: PS8768445

In Stock