The water dispenser was slow and the ice maker did not work.

ApplianceKitchenAid Refrigerator


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Nutdriver
Screw drivers

William From Westerville, OH

Aug 15, 2009

18 out of 20 people found this instruction helpful

I determined that the inlet valve was the common device to both the drinking water and the ice maker so I changed that out. That required shutting off the water supply and un plugging the refrigerator. After that as I pulled wire connectors and removed water tubing from the existing part I hooked them to the new inlet valve. This replacement was easy and straight forward. It fixed the drinking water flow, but the ice maker still would not operate. I ordered the complete replacement ice maker and following the included instructions replaced the old one within 20 minutes. The wireing harness on the new part did not need to be changed out. I used the shut off bail from the original unit and I also used the front cover from the original unit as it had instruction / graphics on it which the new unit did not. After several hours we still did not have ice. I read all of the ice maker repair stories and re- looked at the diagrams for the ice maker and decided that there must be a blockage in the ice filler tube. After shutting offf the feed water and un plugging the refrigerator I disconnected the ice maker feed line from the inlet valve and the back of the refrigerator. I could not blow through the tube and on closer inspection I found ice in the part of the tube that goes directly to the ice maker. At last after clearing this our new ice maker is running great and we have all the cold drinking water we need. In retro speck we deffinitley needed the new inlet valve but probably would not have needed the ice maker. However after 12 years of service and the fact we were having some intermittent problems with it leading up to the change out we decided to keep the new ice maker. We definitly will think of PartSelect in the future, their service was excellent.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Icemaker and Water Dispenser Dual Inlet Valve

Part Number: PS328747

In Stock