The auger drum had broken, not allowing any ice cubes to be crushed or dispenses through the door.

ApplianceWhirlpool Ice Maker


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

Evan From Grand Rapids, MI

Aug 07, 2009

15 out of 20 people found this instruction helpful

Initially I removed the cover to the auger and auger drum. Then the split ring locking washer had to be removed. I used a needle-nosed pliers and small screw-driver to pry that off. The auger arm could then be removed, and the auger blades removed. This proved to be the part that required the most patience. The blades need to removed and returned in their exact pattern. Someone else suggested taking a digital picture of them before removing them; this is a good suggestion that I failed to do. Once the blades are returned, all the other parts can be replaced in reverse order. Put the screws back in, and you are finished.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Ice Bin Auger Drum

Part Number: PS372186

In Stock