FREEZER COLD, REFRIGERATOR SECTION WARM

ApplianceGeneral Electric Refrigerator

Modelgss20dbtacc

Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance1 - 4 years

Tools Screw drivers
Socket set

CLIFFORD From SPRING CITY, PA

Aug 05, 2009

21 out of 25 people found this instruction helpful

THE PROBLEM WITH THIS MODEL IS USUALLY A BURNED OUT HEATER ASSEMBLY, WHEN THE FREEZER IS STILL FREEZING, BUT THE FRESH FOOD SECTION IS WARM. TO CHECK, FIRST DISCONNECT POWER FROM REFRIGERATOR. REMOVE FOOD AND THEN SHELVES FROM FREEZER SECTION. REMOVE THE SCREWS THAT HOLD THE BACK FREEZER PANEL IN PLACE. REMOVE BACK PANEL AND THE COILS WILL BE EXPOSED. IF THEY ARE COVERED IN ICE THE HEATER IS MOST LIKELY THE PROBLEM. AT THE BOTTOM OF THE COILS BELOW THE HEATER ASSEMBLY IS A DRAIN HOLE PLUG THIS HOLE WITH A RAG. PLACE A LARGE TOWEL IN BOTTOM OF FREEZER PAN BENEATH THE COILS TO CATCH THE WATER. I DO NOT RECOMMEND ANY METHOD TO MELT THE ICE FROM THE COILS BUT A HAIR DRYER, DO NOT CHIP AT THE ICE OR YOU WILL MOST LIKELY DAMAGE THE COILS. AFTER YOU HAVE DEFROSTED THE COILS AND REMOVED ALL WATER FROM THE UNIT, REMOVE THE TWO SCREWS THAT HOLD THE HEATER ELEMENT IN PLACE, THIS ELEMENT IS DIRECTLY BELOW THE COILS. LOOK AT THE ELEMENT, IF IT IS BURNT BLACK, THIS IS A TELL TALE SIGN IT IS BAD. IF THAT IS THE CASE IT WILL NEED TO BE REPLACED. REMOVE THE ELECTRICAL WIRES LOCATED ON TE END OF UNIT, THE NEW UNIT WILL HAVE INSTRUCTIONS WITH IT, RECONNECT THE ELECTRICAL WIRES PER INSTRUCTIONS, REMOUNT HEATER WITH THE SAME MOUNTING SCREWS THAT HELD IT IN PLACE. BE SURE TO REMOVE RAG FROM DRAIN HOLE, REPLACE BACK FREEZER PANEL WITH SCREWS, REPLACE SHELVES, AND PLUG REFRIGERATOR BACK IN. IF YOUR PROBLEM WAS A COLD FREEZER SECTION BUT A WARM FRESH FOOD SECTION THIS SHOULD FIX YOUR PROBLEM. IN CONCLUSION, THIS PROBLEM AND THE FIX FOR IT IS INDICATIVE TO THESE MODEL'S GE REFRIGERATOR'S

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Heater Harness Kit

Part Number: PS1993872

$32.75
In Stock