Inner support spring and vibration shock both broke - tub dropped down within the washer

ApplianceFrigidaire Washer

Modelfwt445ges2

Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of ApplianceMore than 10 years

Tools Pliers
Screw drivers

Eric From Hillsboro, OR

Jun 26, 2009

42 out of 47 people found this instruction helpful

Remove power
Remove water connections
Pull out washer to have sufficient room to access the back and the top.
Removed the top panel (4 screws at top- back)
Removed the back panel (a lot of screws)
Removed small metal retainer strip on top edge over broken spring
Removed broken spring, hung top of new one.
Pulled up tub to as I stretched out the spring to mount spring to tub
From the back, unplug and remove 2 crews holding the electronic motor control unit from lower left

For both shocks:
This was the most "difficult" part - locate the 2 plastic retainer pins holding the shock, locate the tooth (or tab) holding the pin in place and push the tab in (I had to use some leverage - its stiff plastic covered in grease - a spare screwdriver handle helps to push the tab down).

After pins are removed, shock just pulls out (weight of the tub handled by the suspension springs).

Replace with new shocks (1 pack has a pair), replace pins.

Reinstall motor control unit.

Reassemble frame. reattach water supply lines.

I had to plug in the washer, activate a cycle, then unplug/plug in the washer again.

It helps to have a screwdriver attachment for a variable speed drill to handle all of the screws.

All told - about 45 minutes, most of this spent on removing the pins.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Single Spring with Insulators

Part Number: PS735645

$26.68
In Stock

Shock Absorber Kit (Now subbed to Shock Absorber Kit)

Part Number: PS3508101

$44.98
In Stock