The freezer was cold but refrigerator was warm

ApplianceJenn-Air Refrigerator


Level of DifficultyEasy

Time to do repair1- 2 hours

Age of ApplianceMore than 10 years

Tools Pliers

John From Matthews, NC

Jun 12, 2009

56 out of 60 people found this instruction helpful

This is a problem in the defrost cycle. It is one of three items the heater, timer or thermostat.. I removed the screws from the back side of the freezer and romoved the sheet metal from the back which exposes all the elements. Below the evaporaro coils are two small plates which cover the heating elements ( two glass tubes conected to insulated wire), You may be able to look at it and tell if they are bad. Mine was burnt and obviously gone. If you disconnect from conectors you can check for conitinuity to tell if bad. Simply remove the four screws holding these in place and install new one the same way. quite easy. I did check the thermostat for continuity and relaced it also. It simply plugs into a clip on the back wall and two power connectors. If checking themostat for continuity make sure it is cold otherwise it will be open and you won't get a good read. The timer for this model is under \neather behind the grill on the bottom. simply turn the dial and if the motor stops it is probbably good. It runs 8 hr. and then will shut off for defrost heater to come on. Do this before closing up to tell that your new heater is working. It will get red quickly. Saved a lot of money on this one

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Thermostat

Part Number: PS2047350

In Stock

Defrost Heater

Part Number: PS2057764

In Stock