Level of DifficultyEasy
Time to do repair30 - 60 mins
Age of ApplianceMore than 10 years
First I turned off the water to the washer and then removed the hot/cold water hoses going to the washer, unscrewed the water hoses from the washer, and cleaned the wire screens located immediately inside the inlet water valve. This did not solve the problem. Second, I loosened the hex head screws on the back panel of the washer. This allowed me access to the valve. I tested the valve solenoids with my ohm/volt meter and all checked out OK (but this did not make sense). Third, I surfed the web to find out if the symtoms of the washer's problem were the same as experienced by other people. I found several reports of the same symptoms, all which were solved by replacing the water inlet valve. This conformed my original diagnosis although the valve tested as OK. Fourth, I ordered the part from PartSelect, and removed the hose clamp and two mounting screws holding the old valve to the back panel of the washer and removed the old valves. Last, when the new valve arrived, I assembled the new backing plate to the new valve, attached it to the washer's back panel, attached the water hoses to the valve after fitting new rubber seals to the inside of the hoses, and reattached the washer back panel. The washer is working perfectly again.